Privacy Policy

Effective Date: February 14, 2026  ·  Last Updated: February 14, 2026

This Privacy Policy explains what information RCM Biosciences (operated by RCM Holdings LLC, referred to as “we,” “us,” or “RCM”) collects when you visit our website, contact us, or place a research product inquiry, and how that information is used, retained, and shared.

1. Business Identity

RCM Biosciences is the trade name of RCM Holdings LLC. All references to “RCM,” “we,” “us,” or “our” in this policy refer to RCM Holdings LLC. You may contact us with any privacy-related question at research@rcmbiosciences.com.

2. Information You Submit

When you interact with the website, submit an inquiry, place a research product order, or contact customer service, you may provide information such as:

• Name
• Email address
• Telephone number
• Billing information you supply to complete a payment
• Shipping information (name, address, and delivery instructions)
• Order details, quantities, catalog numbers, and product selections
• Inquiry-form messages, subject lines, and attachments
• Account information (username, password, communication preferences) if you create an account
• Customer-service communications you send us by email, chat, or phone

3. Information Collected Automatically

When you visit the website, certain information is collected automatically by our servers and analytics tools:

• IP address
• Browser type and version
• Device information (device type, operating system, screen size, language)
• Cookies and similar identifiers
• Site usage analytics (pages viewed, time on page, click paths)
• Referring pages and search terms
• Timestamped site activity (log entries, error reports)

4. How We Use Information

We use information for the following purposes:

• Processing research product orders and inquiries
• Preparing invoices and coordinating payment
• Shipping and fulfillment
• Responding to customer-service requests
• Detecting and preventing fraud, abuse, and unauthorized access
• Maintaining website security and diagnosing technical problems
• Analytics, product-catalog improvement, and site performance monitoring
• Meeting legal, regulatory, tax, and record-keeping obligations

5. Service Providers and Third-Party Processors

We do not sell your personal information. However, to operate the website, process orders, and communicate with customers, we share information with service providers who act on our behalf under contractual privacy and security obligations. These categories include:

• Payment processors that securely handle transaction data
• Shipping carriers that deliver research products
• Hosting and infrastructure providers that operate the website and databases
• Analytics providers that measure site usage and performance
• Email and communication providers that deliver receipts, order updates, and support messages

We may also disclose information if required to comply with a subpoena, court order, or other lawful request, to enforce our Terms of Service, or to protect the rights, property, or safety of RCM, our customers, or the public.

6. Cookies and Similar Technologies

We use cookies and similar technologies (local storage, pixels, and tokens) to keep you signed in, remember cart contents, remember language preference, measure site performance, and diagnose problems. Most browsers allow you to refuse or delete cookies through their settings; disabling cookies may cause some site features (including sign-in and cart persistence) to stop working.

7. Data Retention

We retain personal information for as long as needed to operate our business, fulfill research product orders, service customer accounts, comply with tax and record-keeping obligations, resolve disputes, and enforce our agreements. When information is no longer required for these purposes, we take reasonable steps to delete or anonymize it.

8. Data Security

We take reasonable administrative, technical, and physical measures to help protect information submitted through the website. No online service can guarantee absolute security, and RCM does not warrant that unauthorized access, disclosure, or loss will never occur. You are responsible for keeping any account credentials confidential.

9. Your Privacy Choices

Subject to applicable law and identity verification, you may:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information we no longer need to retain for legal, financial, or contractual reasons
• Opt out of marketing communications by using the unsubscribe link in any marketing email, or by contacting research@rcmbiosciences.com. Transactional messages (order confirmations, shipping notices, invoices) are not marketing and will continue for as long as they are needed to service your order.

10. Children’s Privacy

The website and research products are intended for laboratory and analytical research use by qualified professionals and are not directed to children. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information, please contact us and we will delete it.

11. External Links

The website may contain links to third-party sites operated independently of RCM. We are not responsible for the privacy practices or content of those sites. This Privacy Policy applies only to information collected by RCM.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, provide additional notice. Continued use of the website after an update constitutes acceptance of the revised policy.

13. Contact Information

Questions about this Privacy Policy or your privacy choices should be directed to:

RCM Biosciences (RCM Holdings LLC)
Email: research@rcmbiosciences.com

Research use only. Not for human or animal use. Not for injection.